Effectiveness Of The Digital Population Identity Program In Bogor City

Saepudin Muhtar; Neng Virly Apriliyani; Ryan Seftiansyah

doi:10.59890/ijarss.v4i3.211

Authors

Saepudin Muhtar Universitas Djuanda
Neng Virly Apriliyani Universitas Djuanda
Ryan Seftiansyah Universitas Djuanda

DOI:

https://doi.org/10.59890/ijarss.v4i3.211

Keywords:

Digital Population Identity, Program Effectiveness, Public Service, Digital Governance, IKD

Abstract

This study seeks to examine the effectiveness of the Digital Population Identity (IKD) program implemented by the Bogor City Department of Population and Civil Registration. The research adopts a descriptive quantitative approach, with data collected from 108 respondents, including 8 employees and 100 members of the public.. Data were obtained through questionnaires using a Likert scale and analyzed using descriptive statistical methods. The results show that the implementation of the IKD program has not yet reached optimal effectiveness due to several challenges, including limited public understanding, digital literacy barriers, infrastructure limitations, and system integration issues. These findings indicate the need for improved socialization, technological support, and institutional coordination to optimize the implementation of digital population identity services.

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